News Collected by Vikram Rajoori
Apple has made a key change to how it handles keyboard repairs with MacBook and MacBook Pro models, so you’ll be able to get your laptop fixed in roughly 24 hours from the time you bring it into the store. So if you’ve been living with faulty keys for fear of having to give up your computer for a bit, now’s a good time to get that sorted.
According to an internal memo sent to Apple Store employees and obtained by MacRumors, the iPhone maker has revamped its repair process so as to be able to fix keyboard-related problems in-store, as opposed to shipping them to an off-site repair center.
The memo, titled “How to support Mac customers with keyboard-related repairs in store,” also advises Genius Bar technicians to “prioritize” the repairs for a next-day turnaround time.
“Most keyboard-related repairs will be required to be completed in store until further notice. Additional service parts have been shipped to stores to support the increased volume. These repairs should be prioritized to provide next-day turnaround time,” reads the memo.